Frequently Asked Questions

SUVI creates premium sportswear, activewear, teamwear and lifestyle products. The range also includes officially affiliated Punjab Kings fan merchandise such as apparel and accessories.

Use the size guide shown on the relevant product page and compare it with your body or garment measurements. Fits may vary by product, so review the product-specific information before ordering.

We aim to display products accurately. Minor differences may occur because of screen settings, lighting, fabric texture or production variation.

Yes. SUVI Sports offers officially affiliated Punjab Kings merchandise, with branding and product associations used under applicable permissions.

Your order is confirmed after successful payment and order confirmation. Updates are sent using the email address or phone number provided during checkout.

You can use the payment methods displayed at checkout. Availability may depend on the order and payment provider.

An order may be cancelled because of stock unavailability, pricing or technical errors, delivery restrictions, suspicious activity or other operational concerns. If SUVI cancels a prepaid order, the applicable refund will be initiated to the original payment method.

Changes may not be possible once processing begins. Contact suvi@suvisports.com as soon as possible with your order ID. Approval depends on the order status.

Delivery estimates depend on the pincode, product availability and courier serviceability. Any date shown during checkout or shared after ordering is indicative and may change because of operational conditions.

Where available, tracking information will be shared through your registered contact details or displayed in your account after dispatch. Tracking may take some time to activate.

Contact us within 48 hours of delivery. Share the order ID and clear images or video of the parcel, label and product for verification.

Eligible return requests must be raised within 7 days of delivery. The product must be unused, unworn and returned with all original tags, labels and packaging.

Used or washed products, items without tags or packaging, sale or clearance products, customised items and specified hygiene-sensitive products are not returnable. Review the Return Policy for full details.

Email suvi@suvisports.com with your order ID, reason for return and relevant product images. Return instructions will be shared after eligibility is reviewed.

After the returned product passes quality inspection, an approved refund is initiated to the original payment method. Processing normally takes 5-7 business days after approval, with possible additional bank processing time.