Effective Date: 2nd April 2026

At SUVI, we are committed to delivering your orders efficiently and securely. This Shipping Policy outlines our shipping process, timelines, and related terms.

Order Processing

• All orders are processed after successful payment confirmation.

• Orders are typically processed within 1–3 business days

• Orders are not processed or shipped on weekends or public holidays.

Shipping Timelines

• Orders are delivered within 5–7 business days from the date of dispatch.

• Delivery timelines may vary slightly depending on your location and courier service.

• Delays may occur due to unforeseen circumstances such as weather conditions, logistics issues, or high order volumes.

Shipping Charges

• Shipping charges (if applicable) will be calculated and displayed at checkout.

• Any free shipping offers will be clearly mentioned on the website.

Order Tracking

• Once your order is shipped, you will receive a confirmation email or message with tracking details.

• You can track your order through the courier partner’s tracking link.

Delivery Issues

• If delivery is delayed beyond the expected timeframe, please contact us for assistance.

• In case of failed delivery due to incorrect address or customer unavailability, re-shipping charges may apply.

Damaged or Lost Shipments

• If your order arrives damaged or is lost in transit:

• Report the issue within 48 hours of delivery

• Provide relevant images/videos for verification

• We will work with our shipping partners to resolve the issue and provide a replacement or refund where applicable.

International Shipping

• Currently, we ship within India only.

• Updates regarding international shipping will be shared on our website.

Affiliated Merchandise Note

Shipping timelines for officially affiliated Punjab Kings merchandise (including apparel and pet wear) remain the same unless otherwise specified.

Future Updates

As we introduce SUVI branded products, shipping timelines and policies may be updated. Any changes will be reflected on this page.

Contact Us

For any shipping-related queries, please contact:
suvi@suvisports.com